Support
🤝 Support & Help
Bromptonic was created by IMAGINIF, a Brussels-based agency of architects, retail and shop designers — and Brompton riders. We test everything ourselves and support every order personally. Below you'll find links to everything from tracking to identifying your Brompton.
📦 Track Your Order
Follow your parcel with our tracking tool here: → Track Your Order
🚚 Shipping & Delivery
Where we ship, delivery times, and how taxes are handled. → Shipping & Delivery Info
🔁 Returns & Refunds
Changed your mind? No problem — here’s how returns work. → Returns & Refunds Policy
🛠 Need Help Choosing or Installing?
Not sure if something fits your bike or how to install it? Just send us a message — we’re happy to help. If we don’t know the answer, we’ll try to find out.
❓ Know Your Brompton
Not sure whether you ride an A-Line, C-Line, P-Line or T-Line? → Know Your Brompton
🔍 Can’t Find What You Need?
Looking for something specific that you don’t see in our shop? → Let Us Help You Find It
📰 Blog & Rider Stories
Tips, insights, and real experiences from Brompton riders — including some of our customers. → Read the Blog
👋 Who We Are
Curious who’s behind Bromptonic? Read about IMAGINIF and why we started this project. → About Us